Customer Support

Welcome to Brilla Studio Support! If you have any questions or concerns, feel free to reach out. We offer several ways to assist you.

1. Contact Us

If you need help, contact us through any of the following options:

• Email: support@brillastudio.com
• WhatsApp: Send message via WhatsApp
• Phone: +591 75588455

2. Frequently Asked Questions (FAQ)

• How can I place an order? – Select the service and click “Request a Quote via WhatsApp”.
• Can I change my order after confirming it? – Once confirmed and payment is made, no changes can be made. Please contact us for any issues.
• How long does delivery take? – Delivery time depends on the service. Generally 5 to 7 business days.
• Can I get a refund? – According to our Refund Policy, digital products are non-refundable unless there is a technical issue or failure to meet the description.

3. Check Support Request Status

If you’ve submitted a request and want to check the status, please fill out the form below:

Request Number:

Email Address:

Check Status

4. Support Hours

• Monday to Friday: 9:00 AM – 6:00 PM
• Saturdays: 10:00 AM – 2:00 PM
• Sundays: Closed